What happens if I need to get an item repaired under warranty?


This depends on what item you ordered. Some companies provide worldwide warranties on their products, while others will only repair an item in the country of origin. Please contact the manufacturer of your item first.
Do not provide them with any information (e.g. serial number or store invoice numbers) that can be matched to the item to you unless they say that they will honour a EuroShopper/EU warranty here in Australia. Do not tell them the item was shipped out of EuroShopper.
The reason is some companies will later use this information to prevent our EuroShopper partner from making a warranty claim. If the manufacturer will not repair or replace the item here in Australia then please contact us to find out how the item should be shipped back to EuroShopper.


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